Tell us about your business.
SDS Solutions, a virtual call center company, partnering with independent contractors who provide professional customer service to major Fortune 500 companies – from the comfort of their own homes.
How did you get started in this business?
My husband is the pastor of our church which is located in a very deprived area of our city. For quite some time, we’ve been trying to figure out what we can do to help some of the people in our community bring in some revenue into their homes.
A lot of the families don’t have transportation, which can be difficult to get and maintain a job.
We had an opportunity to host a job fair at our church and with the help of advertisement via the local news, more than 150 people showed up to find out more about how they can work from home. This helped us to make up our minds to pursue starting our call center with hopes of helping families who cannot leave their homes for one reason or another, earn revenue to take care of their families.
I did some research for several months and we made the decision to go for it so we launched SDS Solutions, LLC.
What's your biggest challenge as a small business owner?
My biggest challenge is helping people change their mindset to believe these opportunities to work from home are real and with some discipline, they can be very successful – setting their own hours and working for themselves.
Share a story with us about a specific moment in your business that changed you or made a difference somehow in what you do.
There’s something that puts a smile on my heart every single time and that is hearing the excitement in the voices of young women who have struggled for many years. These women get so excited hearing they can be their own boss and spend more time with their families – all while earning revenue doing what they enjoy! Every time I hear their excitement about these opportunities, I smile because it has been and will always be my desire to help people be successful. To help someone get up from what they have considered to be a place of defeat is so important to my husband and me. We believe communities are made better when families are strong and strong families start with strong individuals who believe in themselves.
Connect with Donna on the Web:
Facebook ~ SDS Professionals
Twitter ~ SDS Companies
SDS Solutions, LLC
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